Terms and Conditions
1) Acceptance of Terms Welcome to thewildpansy111.com, 'Wild Pansy LLC' provides its service to you, subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. In addition, when using particular 'Wild Pansy LLC' owned or operated services, your usage of our site and services shall be subject to any posted guidelines or rules applicable to such services which may be posted and or updated from time to time at our discretion. Failure on the part of the visitor to our site or the user of our services to read or properly understand the TOS here shall in no way absolve them of their responsibility to act in compliance with the TOS stated here. All such guidelines or rules (including but not limited to our Spam Policy) are hereby incorporated by reference into the TOS. 'Wild Pansy LLC' may also offer other services that are governed by different Terms of Service agreements. 2) Description of Service 'Wild Pansy LLC' provides users with access to a variety of resources, including various communications tools, forums, shopping services, search services, personalized content and branded programming through its network of properties which may be accessed through various mediums or devices now known or hereafter developed (the "Service"). You also understand and agree that the Service may include advertisements and that these advertisements are necessary for 'Wild Pansy LLC' to provide the Service. You also understand and agree that the Service may include certain communications from 'Wild Pansy LLC', such as service announcements, administrative messages, and that these communications are considered part of 'Wild Pansy LLC' membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new 'Wild Pansy LLC' properties, shall be subject to the TOS. You understand and agree that the Service is provided "AS-IS" and that 'Wild Pansy LLC’ assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service. 3) Submission of Personal Information Any private information such as personal contact data (phone numbers, email addresses, home addresses, etc...) submitted to 'Wild Pansy LLC' either electronically or by other means, is not shared publicly. Use of private information relates to the particular subscription and services. 4) Right to Refuse Service 'Wild Pansy LLC' is a privately operated service and reserves the right to refuse service to anyone at anytime at its sole discretion. This denial of service to users may include but not necessarily be limited to IP address blocking, cookie tracking methods, and the use of subscription fees to access the system. Any information, photos, or data submitted to 'Wild Pansy LLC' for the purpose of being displayed within the 'Wild Pansy LLC' system or any of its affiliates is subject to the approval of 'Wild Pansy LLC'. Any information, photos, or data submitted to us that is not deemed appropriate by us for whatever reason may be removed from our system at anytime without prior notice or warning of any kind to the submitter of said information. Any information, photos, or data that has been submitted to us in conjunction with a paid for service or promotion that we offer is also subject to the same rules of appropriateness. We also reserve the right to refuse service for any reason to anyone who pays for any of the services that we offer. We are not liable for any losses incurred to or by any individual should we refuse to provide service to them, even if they have paid for this service. The amount of liability that 'Wild Pansy LLC' or any of its affiliates is responsible for, in the event of denial of any service to anyone, is limited to the fee that said person or third party paid for the denied service to us and not one penny more. If a person or organization uses a third party as a "go between" to acquire services from us, then that third party is responsible for any reimbursements to the person making any claims for denial of services by us. 5) Performance of Service 'Wild Pansy LLC' does not guarantee that a particular target audience or intended recipient will receive any services paid for by any individuals or third parties and is not responsible for the successful transmission of any services that we provide. 'Wild Pansy LLC' is not responsible for transmission errors, loss of data, or any other causes that result in the unsuccessful propogation of its services to any intended audience or recipient whether paid for or not by any individual or third party. Paying for and/or using any of the services that 'Wild Pansy LLC' provides is at the sole risk of the user and 'Wild Pansy LLC' does not provide any performance guarantee whatsoever to anyone for the use of its services. 6) Limits of Liability Any information, photos, or data that has been deleted either intentionally or otherwise by 'Wild Pansy LLC' or any of its affiliates is deemed as being disposable by the submitter and 'Wild Pansy LLC' is not responsible for its loss. It is the sole responsibility of the submitter of any such information, photos, or data to maintain their own copy of said information, photos, or data on their own systems and is not the responsibility of 'Wild Pansy LLC' to provide any such archiving for any purpose whatsoever. We are not liable for any losses incurred to or by any individual should we refuse to provide service to them, even if they have paid for this service. 'Wild Pansy LLC' makes no claim as to the effectiveness of its services and is not responsible for any claims made by users of its systems for failure to satisfy their purposes for using our systems. If a person or organization uses a third party as a "go between" to acquire services from us, then that third party is responsible for any reimbursements to the person making any claims for denial of service or lack of performance by us. Any person or third party who pays for services from us and is deemed to be in violation of our TOS or causes us injury either economically or otherwise, may be refused any reimbursements of any fees paid to us for any services that they were paying us to perform. Should 'Wild Pansy LLC' suffer any damages either economically or otherwise by any person or third party accessing our system either directly or indirectly or should cause us harm through any means whatsoever either directly or indirectly is subject to legal action by 'Wild Pansy LLC' and/or its affiliates. 7) Your Registration Obligations In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or 'Wild Pansy LLC' has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, 'Wild Pansy LLC' has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). Please remember that the Service is designed to appeal to a broad audience. Accordingly, as the legal guardian, it is your responsibility to determine whether any of the Services and/or Content are appropriate for your child. 8) Member Account, Password, and Security You may receive a password and account designation upon completing the Service's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify 'Wild Pansy LLC' of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. 'Wild Pansy LLC' cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 8. 9) Member Conduct You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not 'Wild Pansy LLC', are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. 'Wild Pansy LLC' does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will 'Wild Pansy LLC' be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. You agree to not use the Service to: upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; harm minors in any way; impersonate any person or entity, including, but not limited to, a 'Wild Pansy LLC' official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity; forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service; upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party; upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation not in keeping with the intention of the 'Wild Pansy LLC' services; upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law; provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act; collect or store personal data about other users. You acknowledge that 'Wild Pansy LLC' may or may not pre-screen Content, but that 'Wild Pansy LLC' and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or move any Content that is available via the Service. Without limiting the foregoing, 'Wild Pansy LLC' and its designees shall have the right to remove any Content that violates the TOS or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by 'Wild Pansy LLC' or submitted to 'Wild Pansy LLC', including without limitation information in 'Wild Pansy LLC' Message Boards, and in all other parts of the Service. You acknowledge, consent and agree that 'Wild Pansy LLC' may access, preserve, and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOS; (c) respond to claims that any Content violates the rights of third-parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of 'Wild Pansy LLC', its users and the public. You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You understand that the Service and software embodied within the Service may include security components that permit digital materials to be protected, and use of these materials is subject to usage rules set by 'Wild Pansy LLC' and/or content providers who provide content to the Service. You may not attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited. 10) International Use Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. 11) Content Submitted or Made Available for Inclusion on the Service 'Wild Pansy LLC' does not claim ownership of Content you submit or make available for inclusion on the Service. However, with respect to Content you submit or make available for inclusion on publicly accessible areas of the Service, you grant 'Wild Pansy LLC' the following world-wide, royalty free and non-exclusive license(s), as applicable: With respect to Content you submit or make available for inclusion on publicly accessible areas of 'Wild Pansy LLC', the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Service solely for the purposes of providing and promoting the specific 'Wild Pansy LLC' system(s) to which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the Service and will terminate at the time you remove or 'Wild Pansy LLC' removes such Content from the Service. With respect to photos, graphics, audio or video you submit or make available for inclusion on publicly accessible area of the Service, the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Service solely for the purpose for which such Content was submitted or made available. This license exists only for as long as you elect to continue to include such Content on the Service and will terminate at the time you remove or 'Wild Pansy LLC' removes such Content from the Service. With respect to Content other than photos, graphics, audio or video you submit or make available for inclusion on publicly accessible areas of the Service, the perpetual, irrevocable and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other works in any format or medium now known or later developed. "Publicly accessible" areas of the Service are those areas of the 'Wild Pansy LLC' network of properties that are intended by 'Wild Pansy LLC' to be available to the general public. By way of example, publicly accessible areas of the Service would include 'Wild Pansy LLC' classified ad listings or promotions and website pages that are open to both members and visitors. 12) Indemnity You agree to indemnify and hold 'Wild Pansy LLC', and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another. 13) General Practices Regarding Use and Storage You acknowledge that 'Wild Pansy LLC' may establish general practices and limits concerning use of the Service, including without limitation the maximum number of days that email messages, message board postings or other uploaded Content will be retained by the Service, the maximum number of email messages that may be sent from or received by an account on the Service, the maximum size of any email message that may be sent from or received by an account on the Service, the maximum disk space that will be allotted on 'Wild Pansy LLC''s servers on your behalf, and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time. You agree that 'Wild Pansy LLC' has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Service. You acknowledge that 'Wild Pansy LLC' reserves the right to log off accounts that are inactive for an extended period of time. You further acknowledge that 'Wild Pansy LLC' reserves the right to modify these general practices and limits from time to time. 14) Modifications to Service 'Wild Pansy LLC' reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that 'Wild Pansy LLC' shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. 15) Termination You agree that 'Wild Pansy LLC' may, under certain circumstances and without prior notice, immediately terminate your 'Wild Pansy LLC' account, any associated email address, and access to the Service. Cause for such termination shall include, but not be limited to, (a) breaches or violations of the TOS or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Service (or any part thereof), (e) unexpected technical or security issues or problems, and (f) extended periods of inactivity. Termination of your 'Wild Pansy LLC' account includes (a) removal of access to all offerings within the Service, including but not limited to 'Wild Pansy LLC' Classified Ad Listings, Promotions, and Announcements, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring further use of the Service. Further, you agree that all terminations for cause shall be made in 'Wild Pansy LLC''s sole discretion and that 'Wild Pansy LLC' shall not be liable to you or any third-party for any termination of your account, any associated email address, or access to the Service. 16) Dealings with Advertisers Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. You agree that 'Wild Pansy LLC' shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Service. 17) Links The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because 'Wild Pansy LLC' has no control over such sites and resources, you acknowledge and agree that 'Wild Pansy LLC' is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that 'Wild Pansy LLC' shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. 18) Proprietary Rights You acknowledge and agree that the Service and any necessary software used in connection with the Service ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by 'Wild Pansy LLC' or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part. 'Wild Pansy LLC' grants you a personal, non-transferable and non-exclusive right and license to use the object code of its Software on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the Software. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Service. You agree not to access the Service by any means other than through the interface that is provided by 'Wild Pansy LLC' for use in accessing the Service. 19) Disclaimer of Warranties You expressly understand and agree that: YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. 'Wild Pansy LLC' EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. 'Wild Pansy LLC' MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM 'Wild Pansy LLC' OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS. A SMALL PERCENTAGE OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SERVICE. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SERVICE. IMMEDIATELY DISCONTINUE USE OF THE SERVICE AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE SERVICE -- DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS. 20) Buyer Beware Regarding any and all information that is displayed as a result of using the 'Wild Pansy LLC' services, the phrase "Let the buyer beware" is apt. The Service is provided for informational purposes only, and no Content included in the Service is intended for investing purposes. 'Wild Pansy LLC' and its licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the Service, and shall not be responsible or liable for any trading, buying, renting, or any other form of investment decision made based on such information. 21) General Information The TOS constitute the entire agreement between you and 'Wild Pansy LLC' and govern your use of the Service, superceding any prior agreements between you and 'Wild Pansy LLC'. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other 'Wild Pansy LLC' services, affiliate services, third-party content or third-party software.
Privacy Policy
This Privacy Practice Notice contains important information concerning your rights DEAR VALUED CUSTOMER: Our company respects your concern for privacy. Our goal is to respond to your inquiries, to provide better customer service, and to provide products, services, and other promotional information that you request and that we believe may help meet your needs or be of interest to you. However, we recognize that we have an important responsibility to protect that privacy and security of the nonpublic personal information we collect from you. Therefore, we want you to understand our information sharing practices and for you to know that they are designed to meet strict legal requirements and ensure the confidentiality of your information. THE TYPE OF INFORMATION WE COLLECT The type of information that we collect depends upon the product or service that we are providing to you or that you are asking about. We collect information that you provide to us on applications and other forms; information about your transactions with us, our affiliates, or others; and information that is provided to us by third parties including credit reporting agencies, individual referenced services public record data bases, and other recognized providers of nonpublic personal information. The information we collect May include identifying information such as your name, address, birth date, and other information on how to contact you. HOW WE TREAT THE INFORMATION Our company is committed to the security and confidentiality of your nonpublic personal information. We do not disclose, nor do we reserve the right to disclose, any nonpublic personal information about our customers or former customers to anyone, except as authorized by you or as otherwise permitted by law In addition to reasonable physical, procedural and electronic security measures, our security practices include limiting access to this information to those employees and business associates with appropriate authority and for intended business purposes only. We explain the importance of protecting your nonpublic personal information to our employees and take appropriate measures to enforce employee responsibilities regarding our Privacy Policy. We do not disclose health information for marketing purposes. We disclose health information to affiliates or nonaffiliated third parties only to underwrite or administer your account or claim, or as otherwise permitted or required by law or court order. We require any third party who receives information about you from us to agree to keep that information confidential and to use the information only for the purposes for which it was disclosed. DISCLOSURES TO AFFILIATED ENTITIES We may share the information we collect, as listed above, with affiliated entities. You have a right to prevent the sharing of information, except for the sharing of information relating solely to your transactions with us (such as your payment history) or our experiences with you. If you do not want us to share this information with our affiliates, please let us know. DISCLOSURES TO NON-AFFILIATED ENTITIES We do not share the information we collect, as listed above, to non-affiliated third parties for marketing purposes. A FINAL WORD We are permitted by law to disclose information about you to third parties that perform marketing services on our behalf and/or to other financial institutions with whom we have joint marketing agreements. We are not required to give you the opportunity to opt out of such disclosures. Because your trust and confidence in our company matters to us, we are committed to keeping you informed about our privacy practices and your rights. By using information, we are able to deliver products and services that meet your needs. Therefore, it may be necessary for us to periodically review and update our privacy practices in order to provide the best service.
Return Policy
thewildpansy111 or Wild Pansy LLC. only accepts returns of unworn, unwashed, and undamaged products for full refund or exchange within 15 days of original purchase. Items received after 15 days will be refunded via store credit only. Customer is responsible for additional shipping costs. Return labels can be sent upon request. If you need to return any items please contact us with your order number at wildpansy111@yahoo.com or visit us at our in store location. (address can be found on the contact info in the site) This policy is subject to change at out discretion
Shipping Policy
Orders will be shipped within 24 hours of purchase in most cases. Exceptions could apply for weekends, holidays, etc. Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out. We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service. We are not responsible for return shipping costs when returning items for a refund or for lost returns. When shipping a return without the label we provide, we recommend purchasing tracking and keeping shipping receipts for your records.